The installation has been completed. I would like to thank everyone for their cooperation in this project. The next step in the installation is outlined below. All residents will be setting their own appointment for the actual hook up of the fiber optic in their unit.
- Send an email about a month before a community is ready to be installed with a new rate sheet (for additional equipment). (This may have already been sent)
- Send a link to the on line appointment scheduler. Residents will be able to set their own appointments. You then can login and set your appointment and request additional boxes,
- Send you an email confirmation of your appointment.
- Call and review the installation process and confirm what you will be getting.
- Send an email reminder approximately 48 hours before the appointment.
- Send a text reminder 24 hours before the appointment (where available).